Safety First

Would you like to report an adverse event
or a product complaint?

Information about patient safety and product quality is reviewed separately from general inquiries. If you suspect an adverse event or a product complaint, please report it through the dedicated channel below.

Adverse event reportProduct quality complaintBoth

Reporter information

Reporter nameCountry or regionProfessionInstitution nameEmail address or phone number where you can be reachedRelationship to the patient

Product information

Product nameLOT numberDate of use or date of occurrenceQuantity

The LOT number and photographs of the product packaging help the quality review. Do not attach photographs that include a patient's face or personally identifiable information.

Adverse event information

Report typeDescription of what occurredCurrent statusActions takenMay we contact you for further information?

I consent to the processing of personal information for safety or quality investigation and for fulfilling the obligation to report to regulatory authorities.

I confirm that the information I have entered is accurate.

Back to product inquiry

If you have difficulty using the web form, please use the dedicated safety and quality contact.

Would you like to report an adverse event or a product complaint?

Would you like to report an adverse event
or a product complaint?